Minerva

Shipping & Returns

Shipping & Returns

Shipping within New ZealanD

 

Free local pick up instore

Free shipping for orders over $100
NZ Nationwide shipping ranges from $8-$12

In store pickup

For those local, we offer a free pickup in store option within our opening hours. When your order is ready for collection we will notify you by email. Orders are usually ready within 2 hours.  

New Zealand

We ship nationwide with CourierPost, target delivery is overnight to urban areas. Please add 1-2 days for rural delivery or at peak holiday times.

Once your order has been packed, we will email you with tracking details.  Please note, we are not responsible for any delivery delays once your order has been collected from our store.

All orders placed before noon (weekdays) will be shipped on the same day. Weekend orders will be shipped on the next business day.

International shipping

Please email us on [email protected] with what you wish to purchase, and we will send you a shipping quote. 

Returns

 

We have a 7 day return policy on all full priced items, please contact us by email on [email protected] or phone us instore 027 2088818 to start your return.

No returns or exchanges can be offered on magazines or sale items. To be eligible for a return, your item must be unused and in its original packaging.

Return shipping will be at your own cost. Items sent back to us without first requesting a return cannot be accepted.

 

Damages and issues

 

We use robust waterproof packaging to ensure that your purchase is protected in transit but accidents happen so please check your order and contact us immediately if the item is damaged or if you receive the wrong item, so we can rectify this.